All Evergreen Health and affiliate locations will close at 3 p.m. on Wednesday, March 20, for an all-staff event.

Our Model of Care

At Evergreen Health, we understand how overwhelming the traditional healthcare system can feel. We want to make accessing and receiving care easy and inclusive for our patients. We’ve created a unique model of care that works for – and welcomes – everyone, whatever their health and wellness goals may be.

A comprehensive healthcare system

We use a holistic approach to address the needs of our patients. We offer medical, behavioral and supportive services and believe that each of these services contributes equally to improving health outcomes.

While our model is comprehensive, we continue to work with other agencies and organizations across Western New York to achieve our goals and the goals of our patients.

A harm reduction model

We provide the tools and services needed for our patients to reach their goals, but we don’t force our patients to do or be anything in order to come to Evergreen. Our harm reduction model means that we want our patients to make their own health and wellness decisions.

Because we use a harm reduction model, our patients can count on us to be:

Non-judgmental

You are welcome here. No matter what’s going on in your life.

Affirming

We will celebrate all positive change – big and small – that you make.

Educational

We’ll give you information and support so that you can make your own choices and set your own goals.

Understanding

We’ll support you as you face your unique challenges and help find solutions.

Click here to learn more about our services.