All patient services at Evergreen Health, Pride Center of WNY and Community Access Services buildings will close by 4pm today, May 16. For questions, please call 716-847-2441. If you are experiencing a medical emergency, please call 911.

Learn more about our new location at 7 Community Drive in Cheektowaga.

For the most updated information about our hours of operation, services, procedures and Coronavirus, please visit our COVID-19 page.

HIV Care

The team at Evergreen is here to support you and help you get the care and treatment you need to live the life you want. Finding out that you have HIV can be overwhelming. Today, HIV is a treatable chronic health condition, and with treatment, people living with HIV can lead healthy lives.

What is HIV?

Human Immunodeficiency Virus (HIV) is a virus that passes from person to person through sexual contact or contact with HIV-positive blood. If left untreated HIV can lead to AIDS. The virus attacks a specific type of immune system cell in the body, known as the CD4 cell or the T-cell. HIV destroys these cells, making it harder for your body to fight off other infections.

How do I know I have HIV?

The only way to know if you have HIV is to get tested. Through an appointment, you can get your results within 20 minutes at our Buffalo or Jamestown HIV and STI/STD testing clinics.

Starting treatment

If you have a positive HIV test, you will need ongoing medical care. We can begin discussing a treatment plan right away.

Our providers are American Academy of HIV Medicine certified and provide the most up-to-date treatment regimens available.

An undetectable viral load

The goal of all HIV treatment is to bring patients to an undetectable viral load. This means there is very little HIV found in the body, which reduces the impact HIV has on your system and eliminates the possibility of transmitting the virus to others.

How much does HIV treatment cost?

Evergreen Health accepts a wide range of insurance plans and does not turn patients away due to their inability to pay. If you don’t have coverage, we have a dedicated team ready to assist you with obtaining the coverage that best fits your needs. For uninsured or underinsured patients, we offer a sliding fee program to provide care to patients at a cost they can afford.

More than just medical care

We have a wide range of programs and services that will help you live your healthiest life. These services include:

Need Help?

Call our Specialty Care team to learn about treatment or to make an appointment.

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Elmwood Ave.


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Monday, Wednesday – Friday
8 a.m. to 5 p.m.

8 a.m. to 7 p.m.

Walk-ins welcome
Some services do require appointments, please call ahead

Syringe Exchange Program
Monday, Wednesday – Friday: 9 a.m. to 5 p.m.
Tuesday: 9 a.m. to 7 p.m.

STI Testing
Call to make an appointment (availability Monday-Friday)
Walk-in hours:
Monday: 12 to 4 p.m.
Friday: 9 a.m. to 12 p.m.

Prather Ave.


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Monday – Friday

8:30 a.m. to 4:30 p.m.

Walk-ins welcome

Syringe Exchange Program hours: 10 a.m. to 4 p.m. (located in Suite 300A)

Some services do require appointments

STI Testing
Call to make an appointment
Monday-Friday: 8:30 a.m. – 4:30 p.m.